The speaker Chad Hendren was part of the previous event. To review the most recent speakers list, click here.
Vice President and General Manager, CX Solutions Virtual Hold Technology
Chad brings more than 20 years of expertise in contact center technologies, hosted solutions, software development, and telecommunications services. He has traveled the world extensively, further broadening his exposure to industry challenges and customer experience expectations. To-date, Chad has numerous patents relating to telecommunications and multi-modal interaction handling with an emphasis on efficient, effective service delivery. His educational background is Business Information Systems and Software Development. Chad joined Virtual Hold Technology to work with the team to advance Customer Outcome Management solutions.
Check out the incredible speaker line-up to see who will be joining Chad.