OpenText™ Qfiniti delivers a unified, centrally managed platform for multichannel interaction analysis, with realtime agent support, workforce management and contact center performance management capabilities. Engineered to operate seamlessly together, each component can be deployed as a standalone product as necessary to solve the most urgent contact center management needs. The platform includes advanced analytics, an open architecture compatible with most major ACDs, and is available as a managed service. OpenText provides Enterprise Information Management software that helps companies of all sizes and industries to manage, secure and leverage their unstructured business information, either in their data center or in the cloud. More than 100,000 companies already use OpenText solutions to unleash the power of their information. To learn more about OpenText Qfiniti visit www.opentext.com/qfiniti.