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A Blueprint for Successfully Deploying Remote Agents

A Blueprint for Successfully Deploying Remote Agents

Today, 80% of Fortune 500 companies use contingent workforces in some way. Doubters have become believers, and many enterprises are moving to virtual contact centers, which can be staffed by home-based agents or a hybrid of home-based and traditional site-based, brick and mortar agents. What are the keys to deploying this model successfully?

Brought to you by LiveOps, take a look at the five essential best practices to leverage a home-based workforce. If you would like to learn more about LiveOps, please visit their website for more information.


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