August 12-14 2018 | Four Seasons Hotel Chicago

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August 12-14, 2018
Chicago, IL

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Lisa Oswald, Senior Vice President, Global Customer Service at Travelzoo

Lisa Oswald

Senior Vice President, Global Customer Service
Travelzoo

Check out the incredible speaker line-up to see who will be joining Lisa .

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Agenda Day 2

Monday, August 13th, 2018

1:45 PM Case Study: If Customers Are So Satisfied, Why Aren’t They Happy?